Security of Credit Card Payment

Jdai is going to lanch it’s NFC based Credit card, and prepaid card, connect its POS system.

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NFC payment chips and processing terminals allow users to circumvent many of the most common credit card theft tactics being used by thieves and hackers. Apple Pay, integrated into the newest generation of Apple mobile devices, incorporates NFC technology. If it becomes widely used by an army of iPhone users, perhaps merchants will be encouraged to more quickly adopt NFC technology.

What exactly is NFC and how can I use it to pay for stuff with my mobile device?

Near Field Communication (NFC) is a wireless communication protocol that can be used to send data between devices over a short distance (about 1.6 inches). Unlike Bluetooth that requires time consuming pairing between devices, NFC chips in mobile devices (like Smartphones, Smart Watches, or even credit cards themselves) can communicate with a nearby NFC enabled terminal by simply authorizing the protocol on your device with a passcode or fingerprint authentication.

If your mobile device has an integrated NFC chip, you can use a mobile wallet app like Apple Pay, Google Wallet or Isis’ “SoftCard” to pay for items at retailers that support NFC transactions. Simply load up your credit cards on your mobile device – most applications encrypt the card numbers once they’re loaded so that a thief can’t access your card data – and wave your device near an NFC compatible terminal to pay, no card swiping required.

jdai mobile Solution

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Why is NCF better than swiping a credit card?

There are two primary ways that thieves access your credit card data: they either compromise the terminal itself (by, for example, planting a card reader strip in the terminal that captures credit card data as subsequent cards are swiped), or they break into a merchant’s servers where customer data such as card numbers, names, etc.. is stored.

If you don’t swipe a card, you circumvent the first, hard-wired theft method. Recent improvements in NFC technology have allowed some devices and cards to generate a unique card number for each transaction. Those transactions are now also safe from thieves stealing your card number – the number provided to the retailer won’t be good for any future transactions.

How secure is using Apple Pay on my iPhone?

Accessing your phone’s Apple Pay app to process a transaction requires a successful fingerprint authentication, making it nearly impossible for a mobile phone thief to gain access to your credit card information. Credit card information and the fingerprint authentication data is stored on a secure chip on the iPhone itself, so a breach at Apple won’t compromise your credit cards. Even if your phone is stolen, credit card numbers don’t appear in the app itself.

Better yet, when you use your Apple mobile device to pay at a merchant that accepts Apple Pay, the chip sends a newly generated, one-time-use number to the merchant’s machine to authorize the charge.

Do I need to have an iPhone to start paying with NFC technology?

No. Google Wallet and the wireless-carrier backed “SoftCard” are two of the most widely-accepted alternative mobile payment facilitators that allow users with an NFC enabled mobile device to pay with their phone at NFC-equipped retailers.

In addition, many major banks and credit cards are issuing new cards with imbedded NFC chips. This means that you may be able to wave your card at the terminal instead of swiping, no phone required, in the next few years.

Is NFC widely accepted in the U.S.?

Not yet.

There are fewer than 40 major retailers currently accepting NFC transactions, including McDonalds, Foot Locker, Macy’s, PetCo, Subway, Chevron and Office Depot.

While Visa, Mastercard and American Express, as well as nearly all major banks (including Bank of America, Capital One, Wells Fargo, Chase, Citi and many more) are encouraging the adoption of NFC technology – safer credit card processing means less costly fraud prevention and abatement – retailers have other plans. More than 50 major retailers, including Walmart, Best Buy, Kmart and 7-Eleven have banded together in an alliance called Merchant Consumer Exchange (MCX) and intend to launch their own payment processing protocol, CurrentC. In fact, Rite Aid and CVS recently disabled NFC functionality at their credit card terminals so as to stop recognizing NFC transactions and back CurrentC.

The CurrentC app isn’t backed by a single bank. This is because the system is designed to sidestep credit card processing fees by having transactions direct-debit from your checking account (ACH transactions). While the benefit to the merchant is clear: eliminating merchant processing fees would reduce their overhead cost and they can more easily monitor users’ shopping habits, it’s less safe for the consumer. If a CurrentC merchant is successfully attacked (and history shows us that merchant data isn’t particularly safe from security breach), a hacker/thief could gain the ability to drain a user’s bank account with no fraud protection from Visa, Mastercard or American Express.

In fact, MCX data has already been breached: in late October 2014, hackers stole the email addresses of an undisclosed number of CurrentC pilot program participants and individuals who expressed interest in the program.

However, there is hope for the consumer: Visa, Mastercard and American Express have set a 2015 deadline for retailers to upgrade their equipment. Those that fail to migrate to more secure terminals will risk bearing the cost of fraudulent card activity at their retail locations.

JDAI Designed to Satisfy Your Omnichannel Shoppers

Shop anywhere, pay anywhere, receive merchandise anywhere—that’s the shopping experience customers are demanding. Customers expect a consistent and relevant brand experience regardless of touchpoint, from in-store to online sales over a laptop, smartphone or tablet. Without it, retailers risk customer dissatisfaction, lost sales and the high costs of managing separate applications and systems.

Leading retailers are moving beyond standalone and disconnected retail software systems and touchpoints to focus on linking cross-channel customer interactions with foundational business systems to provide a single, unified view of customers and the business. The unification of business systems and the data that feeds them makes it possible for retailers to deliver a transparent, channel-agnostic, personalized customer experience.

jdai delivers a cloud-based, multi-channel retail management software system that brings together POS, ecommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution. Our retail software solution is an end-to-end suite designed especially for multi-channel retailers that will enable enhanced customer service across channels while driving growth and increased revenue.

COMMERCE EVERYWHERE

Shop Everywhere, on Anything

Easily manage all customer interactions regardless of touchpoint—web, physical stores, smartphones, tablets and call centers—with a single system, seamlessly connecting all channels for unprecedented real-time visibility into your business—from marketing and sales to inventory and financials. You’ll accelerate your speed of business and drive new revenue across new markets as well as streamline operations, manage your inventory better and improve customers’ shopping experience no matter what channel or country they purchase from.

Key Benefits

  • Manage all customer interactions regardless of touchpoint, while accelerating your speed of business, reducing administrative and IT costs and driving new revenue across new markets
  • Give customers a better shopping experience—buy from one channel, pick up from another, and make returns to a third
  • Manage all business processes in the retail lifecycle, including inventory, store and terminal management, accounting, returns, marketing, pickup and delivery, and customer support
  • Get a single view of each customer across all channels, providing improved customer support and ability to segment and merchandise to your customers better.

Deliver the shopping experience consumers really want

Consumers today are more informed, empowered and digitally dependent than ever before. This translates into a shopper that expects a converged retailing experience: seamless and consistent interactions whether at
home, on the go, or in the store. Retailers must move beyond multi-channel retailing to provide a smooth, integrated consumer shopping experience that includes loyalty programs, social media and digital marketing.

According to a study by Retail Systems Research, 100% of responding retailers believe the multi-channel shopping experience should be converged for a consistent experience. However, only 32% have achieved this goal.

Five service attributes are changing the game. Now, jump in or lose out.

To gain insight into the state of omni-channel, Jdai conducted consumer surveys and grocery retailer
observations in North America, Europe and Japan. These surveys—the JDAI 2012 C-tailing™ Research:
Global Consumer Insights Survey and JDAI Retailer Benchmark Study—revealed which top five retail service
attributes mattered most to consumers and how well retailers are providing these capabilities.

It’s clear the omni-channel shopper has changed the game, and a new paradigm has been introduced in the general merchandise retailer/consumer relationship.

What’s next? Retailers must act quickly to align their operations with the new reality of converged retailing.

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1. Purchase Online, Return in Store

In today’s retail environment, brick-and-mortar businesses can’t compete without an online
presence. But this feature alone isn’t enough. The importance of retailers accepting returns
in-store for purchases made online ranked high among the consumers surveyed.

Clearly, retailers are paying close attention to this growing consumer demand. According to
a 2012 Aberdeen Group study, an increasing number of retailers are accepting in-store returns
for items purchased online.

A “buy online, return to store” service offers benefits to both the retailer and the shopper.
Retailers can make additional sales once the consumer is in the store, and the shopper can avoid the cost of return shipping.

Keep in mind that in-store returns need to be easy. A recent multi-channel report from GSI Commerce indicated that 76% of consumers cited expensive or lengthy online return or refund procedures as a reason for not making a repeat purchase.

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Where do I begin?

Retailer Roadmap Starting Point #1:In-store returns for online purchases with JDAI Advanced Store Enterprise Returns Management JDAI Advanced Store and Enterprise Returns Management integrate with the retailers’ online web store application, so associates have a consistent and efficient experience
when accepting a return that was ordered online.

The Consumer-Retailer Gap

78% of shoppers surveyed in North America and 73% in Europe stated that “buy online, return to store” was a highly valued retailer attribute.#This demand hits home among the “favorite retailers” identified by consumers participating in the NCR survey: 82% in North America and 52% in Europe offered this option versus 26% of retailers that did not.±


2. Personalized In-Store E-Coupons

More than ever, consumers are cost-conscious and time-strapped. The faster shoppers can receive money-saving communications from their favorite retailers the better. Most of the surveyed consumers would opt-in for the delivery of personalized coupon offers to their email inbox or mobile devices while shopping in the store.

Retailers have opportunities both inside the store and outside its walls to demonstrate that they know what their individual consumers want and how to deliver it. In fact, 20% of retailers are now using mobile technology as a marketing channel for streaming promotional content, coupons, ads and other marketing messages via SMS and MMS.3

Where do I begin?

Retailer Roadmap Starting Point #2:Personalized offers with NCR Advanced Marketing Solution (AMS)
NCR AMS integrates with all retailer touchpoints—online, mobile and in the store—to drive consumer loyalty with highly targeted promotions and incentives. This comprehensive, flexible and consumer-specific omni-channel offer-management solution is the first step in meeting the consumer demand for digital coupons.

The Consumer-Retailer Gap

The majority of shoppers would welcome personalized offers delivered electronically: 73% in North America and 61% in Europe.# Yet only 18% of North American retailers currently provide this feature. Retailers in Europe are slightly more proactive (39%).±


3. Seamless “Purchase Online, Pick Up In-Store”

The ubiquity of e-commerce sites means consumers can shop at their favorite retailer whenever they want. Retailers can help satisfy the consumer’s desire for instant gratification and reduced shipping costs by providing the option for purchases made online to be picked up in their local store.

As the battle for consumer mind- and wallet-share rages on, retailers are beginning to recognize the competitive edge that can be gained by offering these shopping conveniences.

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Where do I begin?

Retailer Roadmap Starting Point #3:JDAI Advanced Store and VendorNet® StoreNet® In-Store Pickup Solution
When deployed with StoreNet, NCR Advanced Store links store inventories with e-commerce platforms to enable shoppers to buy online and pick up in the store, while allowing retailers to accept exchanges and returns for purchases made across multiple channels.

The Consumer-Retailer Gap

68% of consumers in North America and 60% in Europe stated they would like the ability to pay for purchases online and pick up their items at their convenience.# Nearly half of retail locations observed are already providing this shopping convenience for consumers: 44% (52% in Europe; 35% in North America) offered this service, while 48% did not.±

The option to buy online and pick up in the store is a WIN-WIN

Retailers who offer the option to pick up online purchases at the physical store are boosting their revenue overall. Meanwhile, shoppers love this feature because they can often receive their purchases sooner and avoid costly shipping fees. In short, it’s a win-win!


4. Pre-Sale communications

Consumers are often primed to purchase the next hot retail product—be it a gadget, book or fashion accessory. Retailers can tap into this market of would-be buyers by allowing them to opt-in to notifications about new and pre-order products.

The majority of consumers who participated in the JDAI survey believed this was a valuable retailer offering. And, when consumers opt-in to be notified about advanced store sales, it presents an open-door opportunity for retailers to engage them.

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48% of consumers in North America would welcome contact from retailers about upcoming products available for pre-sale, as would 55% of European consumers.# However, only 12% of North American retailers
provided the feature. European retailers are responding slightly better with 26% meeting the demand.±


5. In-Store Self-Service for Home

Consumers are accustomed to using technology independently to assist with the sales transaction. In today’s retail landscape, in-store kiosks are must-haves for keeping pace with the competition. Among the shoppers surveyed by JDAI, nearly half stated they would be willing to use in-store kiosks to make purchases for
shipment to their home.

Online sales for brick-and-mortar stores are growing fast. Take Macy’s(r), for example, whose online sales have steadily increased. As a result, Macy’s is looking to add in-store kiosks to enable shoppers to access inventory beyond what’s on the physical store floor, which is being called an “endless aisle.”

Take control with jdai

EXECUTIVE SUMMARY

Mid-sized companies are increasingly recognizing that their legacy ERP systems impose an unacceptable burden in terms of cost, wasted time, and lost business opportunities. For example, an IT executive in the chemical manufacturing industry recently shared this “ERP Legacy of Frustration” with us:

“We have just installed an ERP system from Epicor systems. We spent ~$1M, over 12 months to implement, $90k+/yr for support/ upgrades, and it still doesn’t do what we want. We are a simple manufacturing plant with multiple warehouses (some produce, some ship). This is the second time we gone through the upgrade
cycle with this particular product. The CEO has asked that we look for an ERP product that could be customized to meet OUR needs. He’s not interested in the constant vicious cycle of upgrad-ing/patching. Every 3-5 years we have to start all over it seems.

I use JDAI products in-house where I can (having nearly3 decades of programming experience). He is looking for a product that does what he needs for our manufacturing and is flexible enough that if we need to modify it, we can do it ourselves or pay to have someone do it for us. He is looking for a LONG TERM
solution. He is hoping we can implement something for him over the next 2-5 years (transitioning away from the other product). I’m reviewing JDAI options for functionality, flexibility, speed, etc. We are putting a list of features together that we are looking for. He doesn’t care if the product doesn’t have all the features, just as long as he can have someone add the features he wants. So, that’s the story in short.”

This gentleman is part of a growing trend of mid-sized IT executives who have succeeded tactically with JDAI technologies, and are looking to expand the usage to enterprise applications–a highly strategic area that is often not well-served by incumbent offerings.

This paper further elaborates the nature of the ERP dilemma that many mid-sized companies face, illuminating the problem with a number of common real world experiences and business challenges.

It then describes how modern commercial ERP alternatives can help companies end the frustration and regain control over IT costs and business results. Finally, critical success factors for mid-sized company use of open source ERP are presented, and conclusions are summarized (in an executive friendly tabular format) at the end.

THE MID-SIZED COMPANY DILEMMA

Since mid-sized companies share many business application requirements with their larger counterparts, historically they have tended to purchase “mega-suite” business applications with similar characteristics:

  • a complex array of interrelated features and functionality that have been built or acquired over decades–implemented as…
  • …millions of lines of computer code based on legacy technology

Lacking viable alternatives, mid-market customers over the years have entrusted the automation of their operations to companies with names like JD Edwards, Mapics, Epicor, Navision, etc., many of which have been consolidated under the umbrellas of companies like Infor, Oracle, and Microsoft in recent years.

But something happened on the road to packaged enterprise application nirvana.

In spite of the millions of lines of computer code (and in some cases millions of dollars spent), many customers have not found these systems able to effectively execute the key business processes that are critical to their competitive advantage. The original promise of ERP–a single integrated system that optimizes local operations and provides unified information for decision-making at all levels– remains broken for far too many mid-sized companies.

The core dilemma for mid-sized companies is that

  • ERP companies who service the mid-sized market have created complex ERP suites with embedded functionality
    , intended to cover as much of the market as possible, but
  • Mid-sized companies need more than just standard “best practices” functionality, they need truly adaptable and sustainable IT
  • Because they compete with a combination of both efficient scale and business agility, mid-sized companies
    require truly adaptable IT to consistently capture market opportunities and execute their business strategy
    Additionally, with fewer IT staff and financial resources vs. larger companies, they require enterprise applications that remain cost-effective and sustainable over time, in the face of change.

    As illustrated in the “ERP Legacy of Frustration”, these requirements (and the mismatch with legacy ERP capabilities) can add up to a perfect storm of frustration and dissatisfaction at all levels, with many mid-sized companies learning the hard way how complex, costly and painful it is to try to run their business on a legacy ERP.

    BUSINESS GOALS THAT EXPOSE ERP SHORTCOMINGS

    While the internet age and consumerization of technology have allowed businesses of all sizes to more effectively apply IT to some business problems, many strategic mid-sized business goals have remained surprisingly difficult
    for legacy ERPs to effectively meet, including:

    • Customization of standard functionality
    • Expansion of the ERP implementation to additional business units or regions
    • Evolution of the business model to capture new opportunities
    • Real time integration with SaaS applications
    • Easy access to unified business information
    • Need to scale users or volume of data

    Let’s take a closer look at each mid-sized business goal, and some of the ways in which companies struggle with their ERP.

    CUSTOMIZATION OF STANDARD FUNCTIONALITY

    A common cause of legacy ERP frustration is the customization of standard functionality, something that these systems were simply never designed to properly accommodate. In fact, the basic premise of these suites is that “best practice functionality is good enough” and ERP selection consultants, vendors, and implementers are unanimous in strongly recommending against customizing a legacy ERP, correctly warning of the time, expense, and future upgrade difficulties.

    And yet, according to well-regarded ERP consulting firm Panorama, “Only 23% of organizations implement vanilla ERP software with little to no customization.” [1]

    Obviously the “good enough” premise is not being bought by the vast majority of ERP customers, who understand that revenue-generating business processes are a source of competitive differentiation. Consider that the best in
    class business characteristics for automating processes such as “order to cash”, “make to order”, etc. include these key points [2]:

    • Target maturity level is competitive
    • More focus on effectiveness than efficiency
    • Higher tolerance for business risk
    • Rapid development (time to market)
    • Spend money to make money
    • Business requirements will be evolving
    • Business scenarios will have multiple variations (pushing against consistency)

    Clearly, mid-sized companies require agile business applications that can be easily and sustainably adapted to their specific needs, especially for business critical, revenue-generating processes. And just as clearly, legacy ERPs are not delivering on this fundamental business goal.

Transactions 2 Relationship

Overview

While the store remains the cornerstone of the shopping experience, our survey of more than 26,000 customers reveals that today’s empowered consumers are increasingly comfortable purchasing through multiple retail channels. The growing trend of “Showrooming,” in which shoppers evaluate merchandise in store and then make purchases online
– often with a different retailer
– threatens to fragment hard-earned customer loyalty.
Retailers can convert the threat to opportunity by making their customers “sticky” through a seamless omni-channel approach that provides consistency, convenience and a superior shopping experience across every consumer touch point.

Connecting with a transitioning shopper

Many retailers today consider themselves omni-channel, with the intent to provide seamless online and in-store consumer shopping experiences. Yet, many are struggling with uneven channel growth and consistency, allowing those competitors with truly differentiated offerings to race ahead. How can these retailers get – or recapture – their edge and capitalize on the growing consumer trend to use multiple channels to shop and purchase?

To find out, the JDAI Institute for Business Value surveyed 26,000 shoppers in 14 countries, across a range of retail categories, to learn how consumers perceive and interact with retail channels. Three important trends were revealed by this research:

1. Store dominance shifts in an omni-channel world

Among retail channels, the store still reigns supreme. But cracks are beginning to appear in the dominance of brick and mortar. While 84% of consumers in our survey made their most recent non-grocery purchase in store, more than a third were unsure whether their next purchase would be in store or online. This emerging lack of dedication to the store transcended retail categories and geography, as shoppers around the world increasingly recognized the convenience, assortment and price
benefits of multi-channel shopping.

2. “Showroomers” – A small number of shoppers create a big impact

Another indicator of store softness revealed by our research was the emergence of a small but influential group of consumers who shopped in the store but purchased online – sometimes from a different retailer.
These “Showroomers” accounted for only 6% of all shoppers, but their impact on online sales was striking. Nearly half of all online purchasers in the retail categories covered by our study were Showroomers. Further, 25% of these Showroomers said they initially planned to buy in store, but were swayed by their online experience, and 65% plan to buy online for their next purchase. The trend is clear: the rapidly growing online retail industry is being fueled by shoppers who first visit a store.

3. Consumers are hungry for meaningful retail connection points

There is a high wall to scale to excite shoppers and keep them in a retailer’s own combination of store and online offerings. Most consumers want to help retailers do so. 89% of shoppers in our study were willing to contribute 20 minutes on average to help a retailer better understand their desires and provide them with more meaningful offers. 55% of shoppers expect the retailer to use past purchases in order to offer relevant promotions. In other words, shoppers are willing to help the retailer initially, but the long-term heavy lifting is up to the retailer – not the shopper.

The rise of the omni-channel retailer

It is true that the store is still the first choice among shoppers, with 84 percent having made their last purchase in a store. However, in order to make sure the store doesn’t lose this advantage, retailers must, as well, be able to reach consumers along multiple touchpoints. They must build and maintain a seamless omni-channel consumer experience. In particular, the disconnect (and even competition) between a retailer’s “online store” and “real store” must end. Sales and satisfaction increase dramatically
when a retailer can make an item missing on the shelf “appear” at the purchasing moment, even if that appearance is next-day delivery.

Ultimately retailers will only accomplish omni-channel success by tailoring and personalizing the shopping experience across all channels. They must monitor, listen closely and meaningfully respond to consumer feedback. Leading retailers will discover the powerful but subtle influencers by product category and use analytics to better market to shoppers as individuals. It is also the time to infuse digital experiences into the store, enable store associates with technology to save the sale and embrace
consumers’ own technologies. By blending omni-channel benefits into both local shopping trips and online shopping trips, retailers will provide a shopping experience that can lead to brand loyalty and repeat sales.

How can JDAI help?

Business Consulting and Delivery Services


– JDAI helps retailers formulate, implement and operationalize programs to respond to changing
customer buying behaviors, align organizational structure and metrics, and
transform customer-centric processes.

Retail Industry Solutions


– JDAI offers a comprehensive portfolio of Retail solutions comprising merchandising and supply chain management, multi-channel retailing, retail performance analytics and TotalStore solutions to help retailers deliver the fastest time to value at the lowest risk.

Retail Center of Competency


– JDAI helps retailers make the best use of technology to streamline costs, reduce inefficiencies, aid product development and speed go-to-market activities. It also helps retailers build new capabilities to better understand, track and respond to consumer prefer- To request a full version ences, drawing on its team of highly skilled experts from around the world.

Keep competitive wolves at bay

As technology continues to alter the way sellers sell and shoppers shop, how these shoppers perceive their overall experience will significantly impact the operational and strategic realities faced by retailers. No longer is the shop down the road your main competition; competitors are everywhere, and anywhere, and open around the clock.

With competitive web sites huffing and puffing at your doors, easily accessible from customer’s mobile evices, fortifying your brand’s brick-and-mortar infrastructure through personalization and innovation can keep those competitive wolves at bay.

The option to buy online and pick up in the store is a WIN-WIN

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Retailers who offer the option to pick up online purchases at the physical store are boosting their revenue overall. Meanwhile, shoppers love this feature because they can often receive their purchases sooner and avoid costly shipping fees. In short, it’s a win-win!

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buy online pick up in store

Still not convinced? Read on!
· Walmart® was the first major
· For The Container Store®, online
· Toys”R”Us® has gone one step
retailer to offer cash payments orders for in-store pickup tend further by adding a “pay in-store”
for online transactions to be much larger than typical option on their ToysRUs.com and accommodate its customers in-store purchases. The Container BabiesRUs.com e-commerce sites. without a credit or debit card.

Make more money, and more sense

According to one survey, 80% of companies believe they deliver a superior customer experience; yet, only 8% of their customers agree.

Are you connected to your clients?

Deliver a consistent customer experience across all channels

With information at their fingertips from anywhere, at any time, today’s connected shoppers control interaction and transaction with a single touch. It’s no longer “Buyer beware” but “Retailer beware.” Or more importantly: retailer be more “aware” across all channels, and down every aisle. Consistency, communication and customer-centricity are no longer buzzwords but buzz generators, driving greater brand value, market share and customer loyalty.

Ensure your staff is well equipped to assist your customers

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To deliver a consistent customer experience across all channels, store personnel, from associates to
management, need to be well-informed, well-trained and equipped with better technology to access product
and competitive information to make the sale or handle a return. Shoppers expect store associates and managers to know what goods are available whether on the shelves, in another store location, on the retailer web site or accessible from a distribution center.

One study indicates that a typical retailer loses about four percent of sales due to out-of-stocks, translating to a loss of $1.73 per shopping trip. Compound that with tens or hundreds of millions in annual sales, and suddenly that $1.73 means the difference between profit and loss. The study also states that 42 percent of consumers, when confronted with an out-of-stock situation, will make the purchase at another store or will not purchase at all.

By instituting a seamless, jdai-channel plan that touches your customers at all points

  • from consideration to cost comparison, choosing colors to buying consumables to checking out
  • you can construct a mutually beneficial relationship that truly makes more money, and definitely more sense.

Enhance and expand the customer experience

Jdai Shopping Service

Retailers must identify each touchpoint where the customer experience can be enhanced and exponentially
expanded for greater basket size. Blurring the lines between virtual and physical provides critical
differentiation shoppers desire.Just because a customer purchased a new skirt online doesn’t mean she can’t wear it that same evening.

Jdai found that 68 percent of North American consumers desire purchase-online/pick-up-in-store
service, yet 48 percent of retailers don’t currently offer this option. By inhibiting the immediacy of the customer experience, opportunities to upsell or cross-sell (e.g., new shoes to go with the skirt) are lost when the customer has less reason to walk into the store.

JPOS-REST Restaurant Solutions

Feature Overview

JDAI Restautant is a total POS solution for table and quick food service environments. Developed as a collaboration of successful restaurants, talented servers, and experienced computer programmers, Cafe stands alone in its abilities to manage your business, serve your customers, and drive your sales.

Designed from the ground up for touch screen use staff can fly through operations without mistake. Our attention to detail allows the technology side of your business to run smooth, leaving you free to concentrate on the most important part of your business: the guest.

Table Service

Whether your serving tables, handling take out, or running bar tabs, Tables has you covered; with support for an unlimited number of simultaneous orders. We’ve got all the bases covered here with remote printing, guest checks, special orders, split payment, shared orders, guest numbering, and more. The order process is simplified as much as possible to improve customer service and increase table turnover with faster ordering and check out.

Quick Service

Whenever you have a transaction where the order and the payment comes at the same time, it’s Quick Service. Coffee shops, cafeterias, cash bars, cafes, yogurt shops, and delis all uses this order entry mode to complete very quick transactions of non-barcoded items.

Retail Support

Mixed environments of food-service and retail are no problem for JPOS-REST. If you are selling bulk coffee or tea, wine, gift items, or any other barcoded item you might find it easiest to open up the Cash Register. Scan barcoded items, use quick-entry buttons, and take up to 12 forms of payment.

Inventory Management

We’ve built in powerful inventory controls into every copy of JPOS-REST. We support for recipes, recipe costing, automatic ordering, receiving, and department/category/family organzation. You can control your costs by tracking item movements and component costs.

Sales Reporting

Using the same application that you process your orders, you can access secured sales reporting. You can get quick snapshots of useful information with premade reports, or design your own reports with custom reporting.

Customer Account Management

Loyalty points, gift cards, detail customer information, newsletter mail outs, in-transaction customer information updates, search by name directory, and corporate account support. Keep your customers coming back by giving them a home in your POS system.

Employee Management

JPOS-REST helps you manage your staff by tracking their time cards, and logging transactions by server ID; ensure that your staff are staying honest, and your employee hours are totalled for your payroll. You can also run productivity reports, and deactivate terminated employees.

Integrated Credit Card Processing

The latest version of JPOS-REST supports integrated credit card processing in all three payment modules (Tables, Coffee Shop, and Cash Register).

Integrated processing allows you to cut down the time it takes to process a transaction, and reduces management time in end-of-day reconciliations.

Stop renting a payment processing machine and start taking payments in your POS software today!

Multiple tax rates, training mode, profit analysis, customizable receipts, label printing, price overrides, staff memos, foreign exchange, departmentalized inventory, customizable menu, and more; the features are comprehensive. Effective business management is now within your reach when you use JPOS-REST.

Sale Tips in retail

The layout of a store can be crucial, and the pos is the heart of that store. What you place around it is as important as where it is. Without realizing it, you can be making your business more or less appealing depending on where the point of sale is placed. Here are several crucial points to consider.

Make sure your pos is accessible. Naturally seeing a merchant close by and accessible will increase convenience, and also determine how appealing an employee seems. If they’re hidden behind a five foot tall counter or never in sight, it will come across as unfriendly and less appealing. Decide what to have around it. Is there any extra merchandise you want to sell, or advertisements you wish to promote? POS is the guaranteed place for a person to see them. Moreover, it can set the atmosphere of your store. Is there candy? Brochures? Souvenirs? The point of sale may be the last impression the customer gets of the store.

Know what system to use. Do you want a mobile scanner? A cash register? Many companies are going with more digitized point of sale systems to handle complex tasks. What can you afford, what will impress most, and lend the most efficiency is crucial to understand the point of sale in your business.

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The Aesthetic

Aesthetic value for point of sale equipment has been emphasized as time goes on. Devices such as scanners have become smaller and more elegant. Software designers have spent thousands of hours deciding on what the beeping sound for grocery scanners will be. In other words, there is point of sale software that is made to be seen.

Finding the right consultants who know about the display value of a pos area is invaluable. Appearance, more than actual material, can be the deciding factor as to whether people enjoy a pos . The most serious gripe in grocery stores isn’t the lack of food, but the inefficiency the customers may face in the checkout lines. That’s why people like expert JDAI who has invested so much time into researching how visible point of sale software should look. If all else fails, he says, go with familiarity. People don’t want to see a huge area of computers and printers at the grocery store. Nor should a fancy restaurant have a loud, ringing cash register right in the middle of the guests.

Think of the five senses when it comes to point of sale: what should it look like? How does it sound (noise)? What will the customer leave thinking about? Having a nice looking point of sale as opposed to a plain one can make all the difference.

The purpose of this article is to guide the buying public in choosing their POS software. There are many available systems for sale, but you can only choose one. Considerations have to be made to ensure that the option you take is the right one for you and your business. We will name the top players in the field, making your decision an informed one.

Depending on the scale of your business, there will be times when you can’t find the one that will fit your needs. If this happens, then you can go to POS Guys. This provider gives you the chance to do your POS Software your own way. You even have the chance to choose your own hardware and own payment processing provider.

Having a reliable point-of-sale system will always work to your advantage. If you’re after sales and sustainability, you can never go wrong by making the move to POS software. Your company will move faster, and your customers will be more satisfied. It will always be a win-win situation for both you and your clients.

The Key to choice the Right POS Software

The key to choice the right POS software is to know what your business really needs. There is no right or wrong choice, but there is the optimal choice. It can be expensive or it can be affordable. You will need to find the right balance between quality and value for your money. You need to sustain your business and the best way to do that is to maintain a reliable point-of-sale system.

If you are still undecided on which one to buy, try the internet to broaden your search. There are companies which can offer shipping, just make sure that your location is included in their service area. You can choose from MACROS systems, Retail Software, POS Guys and the like. Their prices vary so make sure to compare the available features as well as searching for the right price. There are some whose program and hardware comes as one package while there are others who offer the components individually. When it comes to these two options; it is always best to choose the one that has everything in their package. Why would you buy only a portion of the service when you can have it all at once? POS software must be hassle free and worry free, like here.

Don’t entertain any more second thoughts if you have not yet made your decision to make that POS software purchase. With an antiquated tracking system and old dated cash register, the success of your business is unlikely to happen in today’s fast-paced environment.

For your business to become successful, you need to invest on tools that really matters. Among these tools is the point of sale software. This tool is very useful for small and large businesses. If you want to be more competitive, you need to use this software so that you would come up with decisions that will boost the sales of your business. You will not have any problem with installing this software since it will be done by technicians as well as its maintenance. There is now a lot of business that use this software and all of them don’t have any regrets in their decision.

A point of sale system is a combination of hardware and software that you can use to automate most of the things that are done in your business especially when it comes to managing sales and inventory. This system makes running your business more efficient. With this tool in your business, you can now do more work with using less energy on your part, which makes you more productive. You can easily add some modules on your point of sale system if ever you have some functionality that you wanted to add. Using it is also not a problem since those personnel that will be using it will be given appropriate training on the point of sale system, and a good place for that is

How to choice a POS Software

POS and POS Software

POS(Point of sale) as a modern technology tool is widely used in the business industry today. It is designed to perform transactions in purchase. POS software is used in the business world to register cash, to calculate profits, losses, percentages increase and decreases, and to sum up sales. It runs on a computer network so that different people can use it at the same time.

Most retailers all over the world have found it very useful and have integrated it into their daily business practices. There are two types of point of sale software on the market today: the off-the-shelf version and the customized version.

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While both packages perform almost the same functions, the off-the-shelf version is the cheaper, more basic option while the customized version can be modified for your specific needs.  If your  business is in the start up phase, it is good to go for the more minimal version, which can manage your contacts, leads, handle your sales, and the database inventory. Point of sale software enables you to monitor your business anywhere, saving you the time and expense of traveling to your business location all the time.

Downloading POS Software Through The Internet

The problem with purchasing software is that it can cost you a lot of money but it may not be the exact version that you were looking for. In addition to that, finding some of this software is not easy and may seem like you are wasting valuable time searching for that right fit when there are packages that are ready to go right off the shelf. The best option? Find and compare a few POS software systems that offer a trial demo. Find a few that seem to suit your needs best and download them directly from the internet, right in the comfort of your own home or where ever you happen to be.

Downloading a POS software demo from the internet lets you play around with its features, giving you some time to decide whether it is what you want or not. Apart from that, purchasing the point of sale software through the internet comes with instructions and guidelines for installation and use.

The best thing about it is that when you customize your settings, they will be personal, and no one except you will know the passwords. This offers more security than having someone else do the installation for you. This is because the person who installs it will know how you have customized it and that makes it easier for criminals to hack.

Check out a POS software specialist at http://www.jdai.com/product/POS-software/download/. Getting a free point of sale software trial version through the internet is quick and easy. Nonetheless there are certain requirements that you will have to give to prove your identity. This is a normal procedure that not only works in the point of sale software but rather it applies to almost all the software that is available online. Some of the things you will be asked to provide by the site but some of them are just a necessity. Point of sale software from POS Software Associates is available here.

Retail management systems allow you to record all sales accurately. Accurate recording of financial transactions is necessary for well balanced computations. Jdai POS system allows you to take note of inventory levels, and it actually become relevant when you notice discrepancies between your books and your actual stocks. When you notice that the numbers do not match, it’s time to examine your transactions. Many small businesses lack the resources to accurately record their transactions, and often don’t notice irregularities until they are obvious – and by that time, there is already considerable damage done. Here is where a good monitoring and computing system, POS, can be vital.

JDAI POS system also allows efficient management of discount sales events. This means you can quickly add discounts to items in the inventory data base – all you need to do is find the item code, add the sale price and every time that item gets run through the bar code reader, the sales price will come up. Your floor staff can also find out which items are on discount without any hassles. Markdown management is a tough task for many businesses. Identifying the items that are on discount and recording sales on discounted items are difficult tasks without help from automated systems.

The same holds true for promos. Sales calculations become a nightmare when you have to take note of items sold at regular price, items sold on discount, and items given as promotional giveaways or gifts. All these things should be put on record so you can properly monitor what’s going on in your business. This is another instance where a software-operated system is extremely vital to smooth business processes.

Advantages of JDAI POS Systems

JDAI POS system is not free, however the total cost is less expensive than free POS Software. Whenever something is low costly, people are compelled to take advantage of it. Business owners are highly encouraged to use JDAI POS systems rather than traditional cash registers, commonly found in small stores. JDAI POS providers offer free trials of its system. You can download them and get limited use to it and they do not require any upfront fees. You can immediately log in to start using the system.Typically, even with the free versions, integration with existing hardware is not a hassle.

For most products that exist today, the rule of thumb is that the expensive product is always better than the low cost. However, with JDAI POS, this is not always the case. It all depends on where your business is at. Larger companies will want to use the customized version because of the sheer scope of their business. The paid version generally offers 24/7 customer service, and offers more software features. Smaller companies that just need to record sales transactions and inventory checks will do OK with the light version until their business grows to the point that they will need to upgrade to the big one.

If you are planning to add POS software to your current business management system, with the right software package, integration is generally an easy process. There is no hassle for server connection or terminal wiring. In accounting, work is made easier through POS systems. You can simply integrate other business ideas such as employee attendance and time keeping. Errors committed by employees are easily traced.