JDAI Designed to Satisfy Your Omnichannel Shoppers

Shop anywhere, pay anywhere, receive merchandise anywhere—that’s the shopping experience customers are demanding. Customers expect a consistent and relevant brand experience regardless of touchpoint, from in-store to online sales over a laptop, smartphone or tablet. Without it, retailers risk customer dissatisfaction, lost sales and the high costs of managing separate applications and systems.

Leading retailers are moving beyond standalone and disconnected retail software systems and touchpoints to focus on linking cross-channel customer interactions with foundational business systems to provide a single, unified view of customers and the business. The unification of business systems and the data that feeds them makes it possible for retailers to deliver a transparent, channel-agnostic, personalized customer experience.

jdai delivers a cloud-based, multi-channel retail management software system that brings together POS, ecommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution. Our retail software solution is an end-to-end suite designed especially for multi-channel retailers that will enable enhanced customer service across channels while driving growth and increased revenue.


Shop Everywhere, on Anything

Easily manage all customer interactions regardless of touchpoint—web, physical stores, smartphones, tablets and call centers—with a single system, seamlessly connecting all channels for unprecedented real-time visibility into your business—from marketing and sales to inventory and financials. You’ll accelerate your speed of business and drive new revenue across new markets as well as streamline operations, manage your inventory better and improve customers’ shopping experience no matter what channel or country they purchase from.

Key Benefits

  • Manage all customer interactions regardless of touchpoint, while accelerating your speed of business, reducing administrative and IT costs and driving new revenue across new markets
  • Give customers a better shopping experience—buy from one channel, pick up from another, and make returns to a third
  • Manage all business processes in the retail lifecycle, including inventory, store and terminal management, accounting, returns, marketing, pickup and delivery, and customer support
  • Get a single view of each customer across all channels, providing improved customer support and ability to segment and merchandise to your customers better.